Knowledge base
Does Joost work on mobile devices?
Yes, there is a version of Joost available for the iPhone and iPod touch. You can download the Joost app from the Apple App store or follow this link to get it directly.
Help! What do I do if Joost crashes on my iPhone or iPod touch?
Ugh...even though we've done a lot of testing, we haven't been able to test every single possible combination on every single iPhone or iPod touch. So from time to time, you may find that Joost doesn't work, or doesn't work the way you expect it to.
You can help us make the Joost app even better if you share the details of what happened when Joost crashed to us - what you were watching, which version of the iPhone/iPod touch you have, and which version of software you have installed. You can email this information to us at feedback@joost.com.
If Joost crashes and returns you to the home screen, it would really help us if you could send your crash log to feedback@joost.com. In case you don't know how to get your crash logs, we've included some information below.
Sync with iTunes.
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Locate your crash log.
Mac OS X: ~/Library/Logs/CrashReporter/MobileDevice.
Windows XP: C:\Documents and Settings\\Application Data\Apple computer\Logs\CrashReporter/
Windows Vista: C:\Users\\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/
Send them to us at feedback@joost.com.
