Online support and feedback

If you have a specific query, there's a great chance you'll find a quick answer in our support forum or knowledge base.

But if you don't see a solution there - or if you just want to vent your anger, dish out praise or share your ideas - drop us a line. In short: help us improve Joost. We want to hear from you.

If you'd rather use your own email software to send us feedback and messages, you're welcome to do so. Please send email to support@joost.com. If you're submitting a bug report, please give us some context – what you were trying to do, whether you can reproduce the bug, details of your system setup and so on. Thank you for your help – it's much appreciated.