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Joost Forums Going Down
Some of you might have heard that we’re developing a web-based version of Joost. Well, it’s coming and we’re excited about it – and we’re working really hard to build a great platform for video entertainment.
But there’s an unfortunate side effect, and that is that we are going to have to take down our forums while we’re getting the new site up. As a result, the forums will go down on June 20.*
We’ve set up a Google Group that we’d encourage you to visit if you have any questions about Joost or you want to participate in the community conversation – and we’re going to monitor and participate in these conversations. In addition to answering your support questions, we'll also provide information about new shows and developments.
Please bookmark it and check it out here.
You can also email support@joost.com if you’re having any trouble.
Thanks for your patience. We look forward to seeing you on the new Google Group Joost Forums.
*Not the date when we’ll introduce the web-based version of Joost, by the way.
TV Anywhere, anytime
Comments (42)
Will the new Joost use Flash video?
Posted by steve | June 18, 2008 4:33 PM
Posted on June 18, 2008 16:33
Hi, Trying to load Joost onto winXP Pro(SP3) and continually get the attached message. "Typrunner.exe has encountered a problem and needs to close......". Where do I start looking for the solution????
Posted by Bob Harrison | June 21, 2008 5:44 AM
Posted on June 21, 2008 05:44
Are all the shows a show late or something?
please reply...
Posted by Judah | June 21, 2008 6:27 AM
Posted on June 21, 2008 06:27
gev me joost name and password plz
Posted by mor | June 21, 2008 10:57 AM
Posted on June 21, 2008 10:57
I've got an error message "We are sorry but the application cannot run due to a software conflict.
C:\Program Files\Spyware Doctorsmumhook.dll"
I installed on Windows Vista Busines SP1.
I'm looking forward to your reply soon.
Thank in advance.
Posted by ttlinn | June 21, 2008 12:52 PM
Posted on June 21, 2008 12:52
I don't want to get infos about news and flashes onto my e-mail anymore. Please stop sending it
Posted by Maciek | June 21, 2008 3:15 PM
Posted on June 21, 2008 15:15
Forgotten password please help
Posted by Derek Brazil | June 21, 2008 5:11 PM
Posted on June 21, 2008 17:11
I am having a problem when I try to start up Joost - it says that it cannot connect through a proxy and the program shuts down. Is there any way around this or other settings I need to set?
Thanks
Posted by Allison | June 21, 2008 9:20 PM
Posted on June 21, 2008 21:20
joost don`t work on xp with sp3 ??
Posted by tinbin | June 22, 2008 2:50 AM
Posted on June 22, 2008 02:50
You have never said why you have removed Jake on the Box. We all want it back, so sod your newprogrammes, bring back theoriginal ones
Posted by Eileen Mitchell | June 22, 2008 12:00 PM
Posted on June 22, 2008 12:00
I've got a problem. When i've installed Joost, there is an error: It's in German: tvprunner.exe hat ein Problem festgestellt und muss beendet werden. I've got all system reqquirets but i have Service Pack 3. Is that seriously? Please answer.
Posted by fred2299 | June 22, 2008 12:12 PM
Posted on June 22, 2008 12:12
i love joost
Posted by Marijus | June 22, 2008 2:04 PM
Posted on June 22, 2008 14:04
Oh no - there's a glitch. I can't get a joost name
Posted by eric | June 22, 2008 8:58 PM
Posted on June 22, 2008 20:58
cant watch joost . its saying oh on!cant watch show unavailable watch other show. something like that but all shows i try says the same. i tried it in two computers and mac and windows same.
Posted by jon | June 23, 2008 3:16 AM
Posted on June 23, 2008 03:16
Yeah, am excited to see how it bangs again with new attractive features. Hoping for the best.
=============================
Bill
Posted by bill | June 23, 2008 11:54 AM
Posted on June 23, 2008 11:54
i cant sign up
Posted by lama | June 23, 2008 4:04 PM
Posted on June 23, 2008 16:04
looking for episodes of eastenders.anyway to watch on line?
Posted by mtucson | June 23, 2008 4:45 PM
Posted on June 23, 2008 16:45
I'm trying to get a Joost Name and the following message apears:
"Oh, no - There's a glitch! Please try again! Sorry!"
How can I get this Joost Name?
Posted by Ilana Souza | June 23, 2008 6:24 PM
Posted on June 23, 2008 18:24
Every new version of Joost is "heavier" than the old version!! You should do something about it!
I have a 1.4 GHz computer with 512 RAM and everytime I try to watch Joost it crashes!
You should know that NOT everybody has a super duper dual core, 2048 RAM, Vista computer!
So, do something or at least make the web based version lighter.
Thank you
Posted by koko | June 23, 2008 6:42 PM
Posted on June 23, 2008 18:42
Yikes - loads of comments!
First of all, sorry for the delay - our blog comments get riddled with spam, so this becomes a bit of a manual process.
I've asked my colleagues in support to look at a lot of these comments because some of them get quite technical - more technical than I am, certainly. So if you do not see a response to your question below, I'd encourage you to email support@joost.com, visit the Joost Forum Google Group or check back here in the coming days for a response.
But there are some that I'm perfectly qualified to answer. So here goes:
@Judah: are there specific shows you're looking for?
@mor, eric and lama: check out this link - http://www.joost.com/support/faq/General-questions.html#How-do-I-start-using-joost. In a nutshell, once you've installed Joost and are logging in for the first time, there is a button in the lower left-hand corner of the login box that will let you sign up for a Joost name.
@Maciek: we're taking you off the list.
@Derek Brazil: try this link - http://www.joost.com/forgot.html?username=
@Eileen Mitchell: From time to time, the content on Joost changes. The two most common reasons for this are that (1) the content owner's rights to distribute a particular show have expired or (2) the content owner has decided to change their lineup of shows on Joost. Sorry for not explaining this earlier.
@Marijus and bill: thanks!
@mtucson: hmm...we don't have Eastenders on Joost but a Google search might put you on the right track...
@Ilana Souza: you might need to try a different name, but I'm asking the support team to check into this.
@koko: thanks...we're incorporating a lot of our loyal Joost users' feedback into the web version.
Posted by Kerry Vance | June 23, 2008 7:26 PM
Posted on June 23, 2008 19:26
hi no offence but being in another country and not being able to acess shows primarily all of them bites,i understand of the geographic copyright laws,but it still sucks,to wave the shows under our nose that we grew up with and loved,and not have acess,one day the shoe may be on the other foot.
Posted by curt hall | June 24, 2008 2:00 AM
Posted on June 24, 2008 02:00
Hi,
I have tried to install joost on 64bit machine, but it doesn't work. Have anybody tried to do that?
Posted by Alex | June 24, 2008 9:00 AM
Posted on June 24, 2008 09:00
my joost name or password
Posted by rajumaharjan | June 24, 2008 10:01 AM
Posted on June 24, 2008 10:01
i can see joost it keeps on seing that im connected throw a proxy server what dose this mean and what can i do?
Posted by pacman91x | June 25, 2008 2:05 AM
Posted on June 25, 2008 02:05
Can the forums stay down because the old ones where a nightmare to use ;) and where never implemented properly in the first place ,,,,
Posted by Matt | June 26, 2008 3:54 AM
Posted on June 26, 2008 03:54
Hi.
I have just installed Joost on my xp sp3
Videos are very well but I don't hear any sound
Sound is open
Mute is off but no sound
Pc's sound controller have no problem
What's the problem?
Posted by shirin | June 26, 2008 7:12 AM
Posted on June 26, 2008 07:12
I keep get the following error when I try to watch the Joost movies:
"Invalid signature found on files, terminationg"
How do you handle such problem?
(I have a Dell Latitude D800 with XP pro.)
// Slops
Posted by Slops | June 26, 2008 6:40 PM
Posted on June 26, 2008 18:40
I cant watch joost . its saying oh no! show unavailable watch other show. i tried it on two computers
Posted by Vyacheslav | June 26, 2008 8:17 PM
Posted on June 26, 2008 20:17
Somethings should really be done about the volume of commercials, it's extremely annoying having to manually turn down the volume when commercials come on and turn the volume back up when the show restarts due to the absurd variance in levels.
Posted by Andy A | June 27, 2008 4:51 PM
Posted on June 27, 2008 16:51
joost crashes at start .can anyone help?i've tried sending e-mail to joost but they just seem to ignore it.I am running vista sp1 with a 512 nvidia card ,3 gigs ram,norton antivirus,on a 700 dsl line.
Posted by kent318 | June 27, 2008 5:25 PM
Posted on June 27, 2008 17:25
I have installed joost in my Vista home premium PC. I have Threatfire from PC Tools free edition. Joost cannot run. I get a dialogue box :
Software conflict detected.
we are sorry but the application cannot run due to software conflict.
C:\Program Files\ThreatFire\TFWAH.dll
Can anyone help solve this technical problem?
Sam Barack
Posted by Sam Barack | June 28, 2008 11:03 AM
Posted on June 28, 2008 11:03
Can you help support me,
Provide Invite Me join JOOST.
THANKS'
Dick Lee
Posted by Dick | June 28, 2008 5:03 PM
Posted on June 28, 2008 17:03
I have Windows XP Profissional, SP2. At the end of the installation a debug window appears saying "Typrunner.exe has encountered a problem and needs to close" and after I close that window and try to start Joost the same thing appears. What can I do about it?
Posted by Sam | June 28, 2008 8:38 PM
Posted on June 28, 2008 20:38
to get joost i have to shut down PC Tools Spyware and anti virus!! oh Yeah i am running Vista ultra with sp1
Posted by warren herren | June 29, 2008 2:06 AM
Posted on June 29, 2008 02:06
Once I install Joost, a window pops up that says," An error occurred! Oh no! Looks like your graphics driver doesn't support Direct 3D. To watch joost you'll need to enable hardware acceleration on your system. "
I have Windows XP with Service Pack 2. Is there some easy steps to take to get joost working or do I need to upgrade my hardware?
Thanks
John
Posted by John | June 29, 2008 5:36 AM
Posted on June 29, 2008 05:36
i am trying to install joost but i cant run after install it says tvprunner.exe bad image. not a valid windows image please check against your installation diskette?
Posted by Tim | June 29, 2008 3:58 PM
Posted on June 29, 2008 15:58
I would like to send / upload some of my band's videos... It's some sweet Brazilian Roots Reggae Music... How can I do that?
Look forward to getting a reply!
Nuff Positivity!
Posted by Kris | June 29, 2008 7:09 PM
Posted on June 29, 2008 19:09
Last time I tried to use Joost 1.1.4 and it was working ok for a few mins, but it caused my pc to restart. I don't know what is up with that. It only happens when I am running this prog so I see no other options as to what it could be. Has anybody else had to deal with this and what can I do to fix it?
Posted by Steven | June 30, 2008 2:47 AM
Posted on June 30, 2008 02:47
Hi! I will like to know if I can upload my own videos files to make my own programs in my chennel... Can someone tell me how?
I read about downloading joda file, but really dont understand how or from were to download it...Is tat for uploading my own files??
Yhanks!
Hernan.
Posted by Hernan | June 30, 2008 6:30 AM
Posted on June 30, 2008 06:30
Are you ever going to stream G4?
Posted by Kyle | June 30, 2008 9:54 AM
Posted on June 30, 2008 09:54
"this show can not be viewed in your country"
THAT SUCKS! As all other stupid restrictions based on location, nationality, country development, income or lousy local copyright and marketing sh!t. Thats the whole idea of internet TV to have access to some extra stuff other than you normally have on a traditional telly.
Posted by Alex | July 1, 2008 8:31 AM
Posted on July 1, 2008 08:31
Hi all,
I've personally sent out a lot of replies to you comments/questions below! If however you didn't receive a reply from me, make sure to check:
http://groups.google.com/group/joost-forums
It's very likely you'll find your answer there. If that doesn't help you, please contact us at support@joost.com!
Cheers,
Guido
Posted by Guido | July 1, 2008 2:50 PM
Posted on July 1, 2008 14:50